Proactive support? – That’s different!
Network Service and Maintenance Agreements work!
“A key element to our success as providers of IT solutions to SME’s, is our investment in understanding each client’s unique requirements; today and for the future. Our flexible maintenance plans and agreements ensure your systems are PROACTIVELY monitored and supported. Our clients find this approach provides tangible financial benefits to them.”
Balazs Pinter – CEO
You get many benefits from our proactive maintenance plans:
- Reduced and more predictable outlays for network support and maintenance
- 24/7 monitoring of key areas of your network leading to increased network performance, stability, and reliability
- Prioritised support, with service level agreements
- Unlimited use of our online Service Desk
- Expert phone and remote support
- Monthly statement of support activity
Through our regular maintenance of your network, we become intimately familiar with your IT systems and are able to provide more comprehensive and proactive advice about how IT can better meet your business needs.
24/7 Monitoring of your entire network
B Technologies’ world class system monitoring service offers you the best in proactive defence against problems before they arise. System monitoring allows us to get real-time alerts of system malfunctions, errors, failed backups, security breaches or intrusion attempts, virus outbreaks, and many more, enabling us to react before a problem becomes critical. This proactive service prevents potential disruption to your business operation.
Our checks cover the full range of system components including:
- Networks
- Servers and System Administration
- Desktops and Notepads
- Backup Solutions
- Security Solutions including Antivirus and Firewall Protection
- Internet and E-mail
- and any other areas we identify during our initial ‘Needs Audit’
To find out more about our proactive monitoring and maintenance solutions and how they can provide tangible financial benefits to your business contact us today.
